OE | Continuous Improvement

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Operational Excellence | Continuous Improvement

In our most recent blog we look at the final (of 15) main KPA that forms part of an Operational Excellence programme - Continuous Improvement.

Continuous Improvement

Continuous Improvement (CI) is an ongoing effort to improve products, processes, or services by reducing waste or increasing quality. This continuous effort drives a competitive advantage for organisations that get it right, but consistency is not easy to achieve. Nor is change; whether your current processes are good or bad, effective or ineffective, they are deep rooted habits for your organisation. Setting up a clear and realistic plan allows your organisation to recognise and reward the right behaviour and create the foundation for true cultural change.

Establish Effective Goals

A successful continuous improvement plan can be demonstrated through strategies and actions. All levels of management and employees need to be aware of the principles and expected approach. There should be a dedicated team for CI activity management and the progress should be discussed and documented. Benchmarking processes throughout the company will identify operational improvements and establish effective goals and objectives.

Develop a Deeper Understanding

Many companies struggle to assemble a cohesive, continuous improvement plan and often turn to external companies such as MCP for assistance in analysing their current CI situation, to develop a deeper understanding of strategic objectives, identify opportunities across the enterprise, and drive better outcomes for long-term success.


If you are looking to assemble a continuous improvement plan, then you may need help in establishing a cohesive plan to drive better outcomes.

The first step to achieving this is by completing an Operational Excellence programme.


eBook - First Steps to Operational Excellence

To read an overview of all 15 KPAs, download our eBook and find out what the first steps are to achieve Operational Excellence, and how you can take them…

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