In our most recent blog we look at the tenth (of 15) main KPA that forms part of an Operational Excellence programme - Quality Control of Processes.

In our most recent blog we look at the ninth (of 15) main KPA that forms part of an Operational Excellence programme - Production Planning and Control.

In our most recent blog we look at the eighth (of 15) main KPA that forms part of an Operational Excellence programme - Health and Safety.

In our most recent blog we look at the seventh (of 15) main KPA that forms part of an Operational Excellence programme - Operational Skills and Development.

In our most recent blog we look at the sixth (of 15) main KPA that forms part of an Operational Excellence programme - Rewards, Benefits and Recognition.

In our most recent blog we look at the fifth (of 15) main KPA that forms part of an Operational Excellence programme - Structure and Performance Management.

In our most recent blog we look at the fourth (of 15) main KPA that forms part of an Operational Excellence programme - Communication.

In our most recent blog we look at the third (of 15) main KPA that forms part of an Operational Excellence programme - Organisation.

In our most recent blog we look at the second (of 15) main KPA that forms part of an Operational Excellence programme - Management Values and Leadership.

We recently launched our new eBook - First Steps to Operational Excellence which highlights the 15 main Key Performance Areas (KPAs) that form part of an Operational Excellence programme. In this first, of a series of blogs, we look at the first KPA - Business Focus.