OE | Business Focus
Operational Excellence | Business Focus
We recently launched our new eBook - First Steps to Operational Excellence which highlights the 15 main Key Performance Areas (KPAs) that form part of an Operational Excellence programme.
In this first, of a series of blogs, we look at the first KPA - Business Focus.
Business Focus
Your business objectives and strategy should be communicated throughout all levels of your organisation - but keeping your business focussed is not just about communication.
An organisation has three pillars:
People
Having the right people, motivated and performing is naturally a key requirement for your plant to perform.
Technology
Providing people with the right tools to do their jobs well is also vitally important. Computerised Maintenance Management Systems (CMMS) have revolutionised the manufacturing and services environment. With the utilisation of Industry 4.0 predictive maintenance solutions, many businesses are becoming much more efficient while driving down costs.
Process
Processes are what holds it all together. Processes can include your manufacturing strategy, sales and marketing plans, supplier management, purchasing of equipment, machinery and materials, to name just a few.
Whether you are aiming to be more efficient, drive down costs or improve customer satisfaction, business processes will cut across the whole organisation, not just one individual element. Having effective processes in place, which are followed by your staff, will ultimately support the company’s objectives and strategy.
If your business is looking to make improvements and changes then you need to focus on the sum of all the above and how they work together, to form a complete and uniform Business Process.
You can achieve this by completing an Operational Excellence programme.
eBook - First Steps to Operational Excellence
To read an overview of all 15 KPAs, download our eBook and find out what the first steps are to achieve Operational Excellence, and how you can take them…
