OE | Operations

OE | Operations Management

Operational Excellence | Operations

In our most recent blog we look at the twelfth (of 15) main KPA that forms part of an Operational Excellence programme - Operations.

Operations

Operations ensures that the physical equipment and the user interface of a business work harmoniously for the benefit of the company. A manufacturing system provides a platform where human and automated activities are blended in real-time.

How to Increase Sales and Efficiency

Managing your business operations gives you the ability to deal with important factors such as intellectual capital, operating policies, average attrition rates and how to improve competitiveness.

When the operations are running smoothly, managers will have more time to generate new ideas and apply them to increase company sales.

Managing your operations effectively gives you the opportunity to increase the efficiency of the way you manufacture goods and ensures you comply with government regulations.

Assessment Areas

Areas that need to be assessed as part of an Operational Excellence programme include the overall condition and performance of the production plant, to ensure that operators are working in a flexible way, identifying any bottlenecks and putting the plan of action together to eliminate them. There needs to be well defined procedures for product changeovers, and a maintenance programme that causes minimal disruption to production schedules. Stores, warehousing and production need to co-ordinate to ensure that stock levels are kept to a minimum through the whole production process from raw materials to finished goods.

Working Together

Manufacturing operations requires different departments to work together to produce quality products. This helps improve business productivity and meet the expectations of your customers.

Employing innovative technology can help your company achieve its set goals and objectives. You also need to ensure that your system is working efficiently by carrying out regular statistical control methods.


If you are looking to transform your operations to increase sales and efficiency, then you may need help in establishing robust procedures.

The first step to achieving this is by completing an Operational Excellence programme.


eBook - First Steps to Operational Excellence

To read an overview of all 15 KPAs, download our eBook and find out what the first steps are to achieve Operational Excellence, and how you can take them…

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